Purchasing sneakers from H12 or G5 factory for the first time can be daunting for novice buyers. Common frustrations include vague product listings and unresponsive sellers, leaving buyers uncertain about critical details like authenticity, packaging, or version accuracy.
The SuperBuy Solution
SuperBuy’s multilingual customer service bridges this communication gap.
- Real-Time Bilingual Support:
- Pre-Purchase Verification:
- Transaction Transparency:
- Ongoing Monitoring:
- Pre-Purchase Verification:
Key Questions to Resolve Before Ordering
Must-Ask Checklist via SuperBuy Agent:
- Is this confirmed as PK batch? If not, which batch?
- Does the price include original box & accessories?
- Stock availability timeframe (especially for pre-orders)
- Are there any known flaws in this production run?
*Pro Tip: Ask agents to request tagged photos (seller-written order number + date next to the shoes) when verifying availability.
Beyond Communication - The SuperBuy Safeguard
For additional security, SuperBuy's QC process includes:
| Service | Benefit |
|---|---|
| Warehouse Photo Service | Verify actual received items before international shipping |
| 12-Hour Dispute Window | Report discrepancies immediately upon QC photo delivery |
New User Note: