LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
At LoongBuy, we understand that product quality is a top priority for our customers. That’s why we provide a thorough Quality Control (QC) process for every purchase, allowing you to review detailed inspection images before your items are shipped. Whether you need to approve a product or request modifications, this guide will walk you through our QC process step by step.
Understanding the LoongBuy QC Process
Before your items are shipped, our team conducts a visual inspection to verify their condition, dimensions, color accuracy, and any other specifications. If you opt for QC services (available for most products), you'll receive high-resolution photos of your items for final approval.
The QC process includes:
- Multi-angle product photography
- Label and packaging review
- Close-up images of details
- Accessory verification
How to View Your QC Photos
Once your items arrive at our warehouse and pass initial inspection, you’ll receive an email notification with access to your QC photos. Follow these steps to review them:
- Log in to your LoongBuy account
- Navigate to "My Orders"
- Scroll to the "QC Images"
- Click to zoom and inspect each photo carefully
- Scroll to the "QC Images"
How to Reject Items or Request Changes
If an item doesn't meet your expectations, you can request modifications or reject it within 48 hours
Our team will reply within 24 hours with next steps—such as a replacement, refund, or adjustments.
Tips for Checking QC Photos
Ensure a smooth approval process by reviewing the following details:
- Product Integrity:
- Accuracy:
- Sizing Issues:
- Accessories:
- Accuracy:
Finalizing Your Order
Once approved, your items will proceed to packaging and shipping. If no action is taken within 48 hours, LoongBuy will automatically approve the QC and prepare your shipment.
With this structured process, you can shop confidently knowing every purchase undergoes strict quality checks before shipping. Explore our Buyer FAQ ```