As a trusted China-based shopping agent, LOVEGOBUY simplifies cross-border purchases for global shoppers. This guide details every step of the process - from account setup to international delivery - highlighting our intuitive interface and 24/7 multilingual customer support.
1. Account Registration (30 seconds)
Begin your journey by clicking "Sign Up" on our official website. We offer:
- Google/Facebook quick login options
- Mobile verification (SMS/email)
- Automated ¥15 new user coupon
2. Smart Product Discovery
Our platform supports multiple search methods:
- Direct URL pasting
- AI Image Search
- Category browsing
- Real-time price conversion (70+ currencies)
3. Order Placement & Payment
Step | Details | |
---|---|---|
Cart Management | Supports multi-store consolidation | |
Shipping Preference | Sea/Air/DHL-express options | |
Payment Methods | PayPal/Wise/Credit Cards/WebMoney |
Option | Delivery Time | Best For |
---|---|---|
ePacket (AIR-S) | 10-14 days | Under 2kg packages |
Express (DHL/UPS) | 3-7 days | Urgent shipments |
Sea Freight | 30-50 days | Pallets/Bulk orders |
Exceptional Support System
Our blue-ribbon customer service
- Live chat with average 2-minute response time
- WeChat/WhatsApp/Telegram availability
- Dispute resolution within 4 working hours
- Automated package consolidation alerts
"The QC photos saved me from receiving counterfeit sneakers. LOVEGOBUY’s team negotiated a full refund with the seller within hours." - James R., UK
Payment Protection
No upfront payment to sellers
Language Support
Copilot auto-translates product descriptions
Global Coverage
Ships to 200+ countries