Quality control (QC) is a crucial factor when purchasing replica products. This article explores MuleBuy's QC service, demonstrating how they ensure quality standards through real order cases, including QC image samples, inspection criteria, and procedures for requesting adjustments.
QC Inspection Content and Standards
- QC Image Samples: MuleBuy provides high-definition photos (minimum 2000px resolution) from 5 fixed angles for verification against your order specifications.
- Core Checkpoints:
- Material authenticity compared to genuine products
- Stitching and craftsmanship details (measured to 0.5mm precision)
- Hardware engraving depth and clarity (verified under macro lens)
- Color consistency under standardized lighting (D65 light source)
- Acceptance Criteria: Products must pass all 12-point inspection metrics before shipment.
How to Access and Respond to QC Photos
1. Viewing QC Proofs
After payment verification, QC images appear in your account dashboard within 3-5 business days. High-risk items (e.g., leather goods) undergo secondary verification adding 24-48 hours.
2. Making Modification Requests
- Timeframe: Requests must be submitted within 72 hours of QC image upload
- Requirement specifications:
- For stitching flaws: Circle precise locations with measurement annotations
- For color disputes: Provide comparison swatches under identical lighting
Supplemental Photography Policy
MuleBuy's QC provides comprehensive verification with measurable standards, though requires prompt buyer responses. Understanding these procedures helps avoid 87% of quality disputes, with most successful adjustments completed within 7 business days according to 2023 platform data.