Encountering errors when placing an order on AllChinaBuy can be frustrating. This guide explains common error codes like "Invalid Link," "Product Unavailable," or "System Error" and provides step-by-step solutions for users searching terms like "can't submit order," "failed checkout," or "link rejected."
Common AllChinaBuy Order Errors & Fixes
1. "Invalid Link" Error
Cause:
Solution:
- Copy the product link from AllChinaBuy again
- Clear browser cache before retrying
- Contact seller for updated product URL
2. "Product Unavailable/Expired"
Cause:
Solution:
- Check product availability on the store page
- Search for alternative sellers
- Remove the item to proceed with other products
3. "System Error 5002"
Cause:
Solution:
- Wait 15 minutes and refresh
- Switch from mobile app to web version
- Disable VPN if in use
4. "Payment Method Declined" (Code 8803)
Cause:
Solution:
- Verify payment limit with your bank
- Try alternative cards or e-wallets
- Check if international transactions are enabled
Universal Troubleshooting Steps
- Global Fix:
- Update:
- Compatiblity:
- Timing:
When to Contact Support
If errors persist after trying these solutions, provide these details to AllChinaBuy's customer service:
- Screenshot with error code/time
- Order number (if generated)
- Payment method used
Most order issues can be resolved within 24 hours through their [email protected]