Platform Overview
When purchasing from Chinese e-commerce platforms like Taobao, Tmall, or 1688, international buyers often rely on shopping agents. This analysis compares ACBUYCNFANS, SuperBuy, LoongBuy) across four critical dimensions: cost structure, logistics performance, customer support, and unique value propositions.
ACBUY
Emerging platform specializing in consolidated shipping with niche market access
CNFANS
Veteran service with strong reputation for electronics and bulk purchases
SuperBuy
Feature-rich interface with AI-assisted purchasing tools
LoongBuy
Budget-focused agent popular among SEA and Russian buyers
Pricing Breakdown (USD)
| Service Fee | ACBUY | CNFANS | SuperBuy | LoongBuy |
|---|---|---|---|---|
| Shopping Fee | 3.5% | 5% | 6.8% | 1.9% |
| Paypal Fee | 2.5% | 4.5% | 3% | 5% |
| Exchange Rate | 1.08* | 1.12* | 1.15* | 1.06* |
| Storage Period | 120d(free) | 90d | 60d | 60d |
*Multiplier applied to USD¥ conversion rate
Shipping Performance
Popular Routes to US/EU
- ACBUY UPS Priority: 7-12 days ($18/kg volumetric)
- CNFANS DHL Express: 5-9 days ($24/kg)
- SuperBuy EMS: 10-20 days ($12/kg exc. customs)
- LoongBuy Railway: 16-35 days ($6/kg bulk discount)
Loss Protection Programs
ACBUY and SuperBuy offer full purchase protection (1.2% fee) with 48h claim response. CNFANS provides basic coverage for 0.8% while LoongBuy requires separate third-party insurance.
Distinctive Service Offerings
ACBUY
- Brand Restricted Item Procurement (e.g. Huawei, Xiaomi)
- Exclusive Shenzhen Warehouse C2C transactions
Competitor Strengths
- CNFANS: Military-grade package reinforcement (+$3)
- SuperBuy: WeChat QC video inspection (+$5/parcel)
- LoongBuy: 24/7 Russian-speaking support
Platform Selection Guide
Best Value:
Speed Priority:
Tech Integration:
Budget Option:
Note: All platforms provide basic QC photos, but quality assurance level varies substantially between standard and paid inspection tiers.