LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
Understanding the quality control (QC) process is critical when shopping through a sourcing agent like LoongBuy. This guide will walk you through how to access QC photos, evaluate them, and request modifications if needed to ensure product satisfaction.
1. Accessing Your QC Photos
Once LoongBuy receives your purchased items in their warehouse, our QC team will perform thorough inspections and capture detailed photos. Here's how to access these images:
- Log into your LoongBuy account
- Navigate to "My Orders" section
- Click on the order containing inspected items
- Look for the "QC Photos" tab or button
- Open the gallery to view high-resolution images from multiple angles
2. Analyzing Quality Check Images
A proper review should check these key aspects in QC photos:
Product Specifications Verification
▸ Compare against product listing for size, color and design accuracy
▸ Verify labels, tags and branding elements
▸ Check for included accessories/components
Quality Defects Inspection
▸ Examine stitching, seams and assembly quality
▸ Look for stains, discoloration or print imperfections
▸ Confirm electronic items display/turn on properly
▸ Check packaging integrity
3. How to Request Modifications or Reject Items
If you spot any issues requiring modifications:
- Click "Request Modification" button in your order interface
- Upload annotated images highlighting areas needing adjustment (use built-in markup tools)
- Submit specific instructions for:
- Item replacement (major flaws)
- Partial repairs (minor defects)
- Repackaging requests
- Our team will respond within 24 business hours
Key Deadlines to Remember:
⏳ Modification requests must be made within 5 days ⏳ Warehouse storage limitations apply (maximum 2 revisions per standard item)
4. Additional QC Assistance Options
For complex situations, LoongBuy offers:
Video Verification: Brand Authenticity Check: Sampling Service:By understanding these QC procedures, you can maintain quality control throughout your sourcing process with LoongBuy. Bookmark our Quality Assurance Guide ```