MuleBuy’s QC Process: What You Need to Know
For buyers prioritizing product quality check, MuleBuy provides a comprehensive Quality Control (QC) service before shipping. This guide breaks down their QC standards, photo samples, and practical tips to navigate the process.
QC Photos: What’s Checked & Clarity Standards
MuleBuy’s QC team examines products from multiple angles and provides 3-6 high-resolution images
Images strictly follow a no-blur, no-obstruction policy
A Real-Order QC Example
*[Insert comparison image showing QC-flagged flaw vs retailer product page]*
How to Access QC Reports & Request Changes
- Log in to your MuleBuy account
- Navigate to Order Details [Order ID]
- View/Download QC images under the Quality Inspection
Modification window:48 hours
Limitations & Solutions
| Scenario | MuleBuy’s Policy |
|---|---|
| QC misses flaws | 7-day post-delivery dispute with video unboxing evidence required |
| Need additional details | Free re-shoots for ambiguous areas (max 2 requests per order) |
| Item requires replacement | 5-8 business days for re-sourcing (no extra QC fees) |