Wondering about AllChinaBuy’s refund policy? This guide covers everything you need to know, from canceling orders to withdrawing your balance to original payment methods or PayPal.
AllChinaBuy’s Refund Policy Explained
AllChinaBuy provides a refund guarantee for eligible purchases. If your order meets the platform’s conditions (e.g., unused/unopened items, cancellation before shipment), you can request a full or partial refund. Processing typically takes 5–15 business days, depending on your payment method.
How to Request a Refund on AllChinaBuy
- Log in
- Go to "My Orders"
- Click "Request Refund", choose a reason, and submit.
- Await confirmation from AllChinaBuy’s support team (usually within 48 hours).
- Go to "My Orders"
Where Does the Money Go? Refund & Withdrawal Options
Refunds are issued via:
- Original payment method
- PayPal
- AllChinaBuy Wallet
- PayPal
Note: Refunds to bank cards may take up to 10 business days to process.