AllChinaBuy: How to Fix Failed Order Submission? Error Codes & Solutions Guide
2025-08-06
Encountered issues when submitting orders on AllChinaBuy? This comprehensive troubleshooting guide explains common error codes like "Invalid Link," "Item Unavailable," or "System Error," and provides step-by-step resolution methods – perfect for users searching "can't submit order," "payment failure," or "link rejected."
1. "Invalid/Non-Compliant Link" Error
Error 4001 / "This link violates platform rules"
- Cause:
- Solution:
- Copy a fresh product URL from AllChinaBuy's official product page
- Remove tracking parameters (anything after "?")
- For coupons, regenerate codes in your account dashboard
- Solution:
2. "Product Unavailable/Out of Stock" Error
Error 5003 / "This item cannot be added to cart"
- Triggered when:
- Quick fixes:
- Refresh the page – sometimes stock updates lag
- Contact seller via "Ask Product Question" for restock ETA
- Switch to alternate warehouse location (US → UK warehouse toggle)
- Quick fixes:
3. "System Busy/Network Error"
Error 600-609 series
Troubleshooting workflow:
- Check AllChinaBuy Server Status
- Disable adblockers/extensions (uBlock, Honey, etc.)
- Try incognito mode + different browser (Chrome → Edge/Firefox)
- If error persists after 15mins, clear cache/cookies
4. "Payment Method Declined"
Error 7002+ (Varies by bank)
| Scenario | Action Plan |
|---|---|
| Card declined despite sufficient funds | Enable international transactions via bank app/SMS |
| PayPal redirect loop | Log into PayPal separately first, then retry checkout |
| Alipay/WeChat Pay timeout | Scan QR code within 2 minutes using mobile app |
Preventive Measures
- Auto-solve:AllChinaBuy Assistant
- Before checkout:
- Account health:
- Before checkout:
Still encountering errors? Our 24/7 Support Team