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AllChinaBuy Order Submission Failed? Complete Guide to Error Codes & Solutions

2025-08-07

Encountering errors when submitting orders on AllChinaBuy? This comprehensive troubleshooting guide covers common error codes like "Invalid Link," "Product Unavailable," and "System Error" with step-by-step fixes. Perfect for users searching "can't submit order," "checkout failure," or "link rejected."

1. "Invalid Link" or "Non-Compliant URL" Error (Code: ACB-403)

Symptoms:

Solutions:

Refresh the product page and re-add items to cart

Verify URL structure: allchinabuy.com/product/xxxxx

Clear browser cache (Ctrl+Shift+Del)

Try incognito mode to rule out extension conflicts

2. "Product Unavailable" or "Item Discontinued" (Code: ACB-404)

Symptoms:

Workarounds:

For out-of-stock items:
For shipping restrictions:
Contact seller support via product page's "Ask" button

Tip: Cross-border items may show ACB-404 if your region lacks import licenses.

3. "Temporary System Error" (Code: ACB-500 Series)

Symptoms:

Resolution Steps:

Error Code Action

ACB-502 Disable VPN/proxy connections

ACB-503 Switch from app to web version (or vice versa)

ACB-504 Wait 15 minutes before retrying (server maintenance)

Proactive Prevention Measures

Still encountering errors? Contact AllChinaBuy Support

Error Code	Action
ACB-502	Disable VPN/proxy connections
ACB-503	Switch from app to web version (or vice versa)
ACB-504	Wait 15 minutes before retrying (server maintenance)

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