20. AllChinaBuy Overseas Buyer FAQ Guide: Address Tips, Customs Clearance & Shipping Tracking
2025-08-07
Purchasing from Chinese e-commerce platforms as an overseas buyer? This comprehensive FAQ covers address formatting, customs documentation, tracking your package, and resolving common shipping hiccups. Save time and avoid frustrations with our step-by-step solutions!
1. "Why Can’t I Input My Shipping Address Properly?"
- Field Limitations:
- Format Fix:
- App vs. Website:
- Format Fix:
2. "Do I Need to Provide ID for Customs?"
Typically required for parcel clearance in your country:
- Mandatory for DDP shipments:
- Local regulations vary:
3. "How to Track My AllChinaBuy Package?"
- Log in to your account → “My Orders”
- For third-party logistics (e.g., Yanwen, 4PX), use universal trackers like 17Track.
- No updates after 7 days? Contact AllChinaBuy support with your order number
4. "What If My Package Gets Held by Customs?"
Follow this action plan:
- Step 1:
- Step 2:
- Step 3:DDP (Delivered Duty Paid)" shipping during checkout.
- Step 2:
5. Extra Pro Tips for Smooth Shipping
- Verify before checkout:
- Be aware of restrictions:
- Zip Code Savior:
- Be aware of restrictions: