Quality control (QC) is crucial when purchasing products through Chinese purchasing agents like CNFANS, SuperBuy, or AllChinaBuy. Proper QC helps ensure you receive the exact items you paid for, minimizing discrepancies, defects, or fake goods. In this detailed review, we examine how CNFANS handles its QC services—photo delivery, manual checks, issue reporting, and post-QC negotiations—along with comparisons to competitors.
1. How CNFANS Captures & Delivers Inspection Photos
CNFANS provides inspection photos free of charge for every order before shipping. These images include:
- Standard Shots
- Close-Up Details
- Serial/Barcode Verification
- Close-Up Details
Their resolution is typically 1920×1080px, sufficient for online verification. Unlike SuperBuy, which downgrades photo quality per tier, CNFANS offers uniform photo quality.
2. Understanding Their Manual Check Process
Every item undergoes a manual inspection process that involves:
- Visual Examination
- Size & Weight Verification
- Functionality Testing
- Size & Weight Verification
Note: Unlike AllChinaBuy, CNFANS does not provide video inspections upon request, which can be a limitation when reviewing electronics or intricate products.
3. Interpreting Lighting & Angles in CNFANS QC Photos
Key factors to assess in CNFANS QC images:
- Lighting
- Angle Distortion
- Color Accuracy
- Angle Distortion
4. Reporting Issues & Negotiating Solutions
If problems arise (e.g., incorrect product, defects), escalate through CNFANS’ support channels:
- Partial Refunds
- Re-Shoots & Replacement Requests
- Item Rejection
- Re-Shoots & Replacement Requests
Pro Tip: Always refer to QC report evidence (defect close-ups) when disputing for higher success rates.
5. How CNFANS Compares to SuperBuy & AllChinaBuy
| Feature | CNFANS | SuperBuy | AllChinaBuy |
|---|---|---|---|
| Photo Resolution | 1920×1080P (Free) | 1280×720P (Free); HD tiers extra | 4K available for VIP clients |
| Free QC Checks | ✔️ Standard manual check | ✔️ Basic check; Advanced inspection service available (paid | ✔️ (Video inspection +$5) |
| Rejection Window | 48 hours | 72 hours | 24 hours (strict) |
Final Verdict: Who Should Use CNFANS QC?
CNFANS’ QC is ideal for budget-conscious buyers who want clearer photo samples than SuperBuy’s free tier but don’t require paid add-ons like AllChinaBuy’s video checks. Their negotiation flexibility is middling—slower than AllChinaBuy's same-day mediation but better than basement-tier budget agents. Prioritize CNFANS for medium-value fashion goods or accessories; consider alternatives for high-ticket electronics/brands needing in-depth authentication.