Account Issues
If you're experiencing problems with your LoongBuy account, here are some common solutions:
- Login Troubles:
- Account Locked:LoongBuy support
- Lost Access:
- Account Locked:LoongBuy support
For unresolved issues, visit the LoongBuy help center
Payment Problems & Recharge Issues
Payment failures
To fix recharge issues, ensure stable internet connectivity and confirmed payment verification steps.
Out-of-Stock Items & Missing Orders
If an item is unavailable or missing from your order:
- Refund Policy:out-of-stock items.
- Order Tracking:
For unresolved delivery disputes, escalate to LoongBuy’s support team
Need More Help?
Explore the LoongBuy frequently asked questions
Save these resources for quick account troubleshooting