Introduction
When shopping with overseas agents, especially for Chinese products, safety is a top priority. LoongBuy has gained attention as a Chinese purchasing agent, but many wonder: "Is LoongBuy legit?"
LoongBuy Background Check: Company Transparency
LoongBuy operates as a China-based shopping proxy, assisting international buyers in purchasing items from Taobao, 1688, and other e-commerce platforms. Key facts about the company include:
- Registered Business:
- Domain Age:
- Secure Protocols:
- Domain Age:
LoongBuy Safety Measures for Buyers
LoongBuy implements several security features to protect user data and purchases:
- Escrow Payment Hold:
- Quality Inspection:product verification services
- Customs Assistance:
- Quality Inspection:product verification services
Be aware that shipping times can extend beyond 15 days due to customs.
Real User Reviews: Is LoongBuy a Fraud? Mixed Feedback Analysis
Scouring forums (Trustpilot, Reddit, and specialized buyer groups) reveals polarized LoongBuy customer service
Positive Experiences (TrustScore: 3.8/5)
Complaints & Red Flags
Refund Policy LoongBuy: Protection or Risk?
LoongBuy guarantees refunds under specific conditions:
| Situation | Refund Eligibility | Processing Time |
|---|---|---|
| Unshipped Orders | Full refund (minus payment fees) | 3-5 days |
| Lost/Damaged Shipment | Conditional (requires insurance) | 10-30 days |
| Seller Fraud (e.g., counterfeit) | After investigation | 14+ days |
Critical Note:
Final Verdict: Should You Use LoongBuy?
LoongBuy demonstrates legitimacy but requires cautious use:
✅ Best For:
- Shoppers needing Chinese marketplace access
- Bulk buyers utilizing consolidation
- Patients managing delayed shipping
❌ Avoid If:
- You need time-sensitive deliveries
- Unwilling to purchase shipping insurance
- Prefer doll-direct suppliers with escrow
For enhanced safety, use PayPal Goods & Services