SuperBuy's Comprehensive After-Sales Protection for Sneaker Purchases
Many international sneaker enthusiasts choose SuperBuy as their go-to shopping agent for authentic sneaker purchases. However, some users express concerns about potential quality control issues or wrong shipments from sellers. Rest assured, SuperBuy has established a complete after-sales arbitration system to protect buyers' rights effectively.
Robust Safeguards Against Non-Authentic Products
When purchasing high-demand sneakers like OG or LJR batches through SuperBuy:
- All products undergo SuperBuy's professional QC inspection service
- QC photos are provided for every item before shipment
The Arbitration Process Explained
If you receive a non-OG/LJR version or incorrect product:
- Document the discrepancy: Capture clear QC images highlighting the issues
- Prepare evidence: Include screenshots of your original order remarks
- Submit a dispute: File through SuperBuy's after-sales service system
Fair and Transparent Conflict Resolution
Once submitted, SuperBuy's customer service will:
- Act as your mediator with the original seller
- Attempt to negotiate for:
- Product replacement with correct version
- Full or partial refund where appropriate
- Provide arbitration updates through your account
The process typically takes 3-5 business days for resolution.
Shop With Confidence
SuperBuy maintains one of the most buyer-friendly protection systems
Always remember: