If you're new to Chinese shopping agents and want to learn how to use the MuleBuy platform, this guide will walk you through the entire process. From account registration to receiving your package, we’ll cover everything to help you complete your first order with ease. Detailed screenshots are included for better understanding.
1. Account Registration
To get started, visit the MuleBuy official website
After logging in, navigate to the "Buy for Me"
The system will display available options: If you have special requests (quality check, additional photos): Before Payment required: Payment methods available: When products reach the warehouse (2-5 days later): ✓ Combine packages
✓ Monitoring prices? Use the "Price Alert"
✓ Enable notifications for real-time order updates ✓ Beginner promotions often available—check announcements! Visit the help center at help.mulebuy.com
2. Adding Product Links
3. Selecting Size/Color Variations
4. Contacting Customer Service
5. Order Confirmation
6. Recharging Your Account
7. Logistics & Shipping
Bonus Tips for New Users
Need Further Assistance?