Home > AllChinaBuy User Complaints & Genuine Feedback: What Pitfalls Should You Avoid?

AllChinaBuy User Complaints & Genuine Feedback: What Pitfalls Should You Avoid?

2025-08-11

Compiled from Telegram, Reddit, and Discord user discussions – highlighting frequent issues and solutions.

AllChinaBuy, a popular platform for international shoppers, often faces mixed reviews. While some customers praise its affordability, others report recurring problems. Below, we’ve aggregated the most common complaints and provided actionable solutions to help you navigate potential risks.

1. Slow or Unresponsive Customer Support3>

Frequency:

Users repeatedly mention delayed email responses (3+ days) and lack of live chat options. Critical issues like wrong items shippedmissing packages

解决方案:

  • Always use the order’s ticket system
  • Submit requests during China’s working hours (GMT+8) for quicker replies.
  • 记录工单编号并24小时内未收到回复时回访跟进。
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2. Articles Keep Tracking Failures and Lost Shipping

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