ACBUY vs. CNFANS, SuperBuy, LoongBuy: A Comprehensive Comparison for Chinese Shopping Agents
2025-08-11
Platform Overview
The Chinese shopping agent market has grown exponentially, offering international buyers access to products from platforms like Taobao, JD.com, and 1688. Among the popular agents, ACBUY, CNFANS, SuperBuy, and LoongBuy stand out as top choices. This article compares these platforms based on pricing, shipping speed, customer service, and unique features to help you make an informed decision.
Price Comparison
| Service Fee | ACBUY | CNFANS | SuperBuy | LoongBuy |
|---|---|---|---|---|
| Basic Commission | 5-8% | 6-10% | 8-12% | 5-7% |
| Consolidation Fee | Free | $2/package | Free | $1/package |
| Currency Exchange Rate | Market Rate + 1% | Market Rate + 2% | Market Rate + 1.5% | Market Rate + 0.5% |
ACBUY offers competitive base commission rates, while LoongBuy provides the best currency exchange rates. CNFANS tends to have higher service fees but may justify this with additional services.
Shipping Routes & Delivery Time
- ACBUY:
- CNFANS:
- SuperBuy:
- LoongBuy:
- CNFANS:
Service Features & Customer Support
ACBUY
- 24/7 bilingual support via live chat
- Free 30-day warehouse storage
- Personal shopper for product recommendations
CNFANS
- VIP membership with discounted rates
- Automatic Taobao/Tmall coupon application
- Pre-purchase product verification reports ($3)
SuperBuy
- AI-powered price tracking alerts
- Branded packaging options
- WeeChat-based order updates
LoongBuy
- Agricultural product specialization
- Bulk purchase discounts (+50 items)
- Direct supplier negotiations (% fee-based)
Final Recommendations
Based on our comparison:
- Best for Budget Buyers:
- Fastest Shipping:
- Complex Orders:
- Bulk Purchases:
- Fastest Shipping:
Each platform maintains over 4.0/5 ratings on Trustpilot, with ACBUY currently leading in recent customer satisfaction (4.6/5).