For buyers who prioritize authenticity checks or sneaker replica version comparisons, MuleBuy provides dedicated Quality Control (QC) services before shipment. This guide includes real order cases to demonstrate how the platform ensures product standards.
MuleBuy QC Service Highlights
- 3K ultra-HD photos (default 6 angles + optional close-ups)
- 48-hour QC turnaround (excluding weekends)
- Free re-shooting for blurred images
- Direct comment function on QC photos
Standard QC Inspection Angles
As shown in the sample, every item receives front/back/side/sole/top/box label documentation (enhanced shots for special materials like metallic logos). Color accuracy checks use Pantone-certified studio lighting.
How Client Feedback Works
During the 24-hour review window after receiving QC photos, buyers may:
- Click the "Request More Photos" button for specific part close-ups (max 3 free requests)
- Tag flaws directly on images using the annotation tool
- Ask for replacements if finding stitching flaws or material defects
3 Cases: Successful QC Interventions
| Tidal Purple AJQC service example showing stitching flaw before/after replacementony QC |  |
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|---|---|---|
| Dunk SC flawum mismatch spotted via shade comparison tool |  |
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| Template issue with LV wallet date codes prompting batch withdrawal | Supplier removed entire batch after 3+ rejection reports | |
Limitations to Note
- Size/fit comparisons require buyer-provided reference photos
- Packaging damage claims need video evidence upon receipt
- No rejection rights for listed "B-Grade" items
TIP:
MuleBuy performs extra "final warehouse checks" before dispatch regardless of prior approvals and allows resubmitted QC within the seller's return window.