Comprehensive Refund and Complaint Mechanism
At KAKOBUY, user satisfaction and transaction security are top priorities. To address common issues such as out-of-stock items, incorrect shipments, or delivery delays, we’ve established a streamlined refund and complaint resolution system. Our dedicated customer service team ensures prompt responses and effective solutions, minimizing inconvenience and safeguarding your rights.
Efficient Problem Resolution
Facing an unexpected issue with your order? KAKOBUY’s 24/7 after-sales supportstandardized escalation protocols. Users can submit claims via multiple channels, with most cases resolved within 48 hours.
Real-Time Order Tracking for Transparency
Trust is built through visibility. Our integrated order tracking system
KAKOBUY combines technological innovation with consumer-centric policies to create a secure and worry-free shopping ecosystem.