Home > LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

2025-08-14
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Understanding LoongBuy's Quality Check (QC) Process

LoongBuy ensures every purchased item undergoes a rigorous quality inspection

How to Access QC Photos

  1. Log in
  2. Click on the order containing QC photos under "Inspection Status."
  3. View uploaded QC images

Note: QC photos are typically available within 1–3 business days after warehouse receipt.

How to Request Modifications or Reject Items

Satisfied with the Item?

If the product meets expectations, approve

Need Changes? Follow These Steps:

  1. Identify issues in QC photos (e.g., damage, wrong color/size).
  2. Click "Request Modification"
  3. Submit visual evidence (e.g., circled QC photo sections) for faster resolution.

Rejecting an Item

For unacceptable quality, select "Reject Item"

Tips for a Smooth QC Process

  • Check QC photos promptly to avoid shipping delays.
  • Provide clear instructions when requesting modifications.
  • Contact LoongBuy support within 24 hours if further clarification is needed.

LoongBuy’s QC process empowers you to make informed decisions. By reviewing inspection images and communicating needs early, you ensure only satisfactory items reach your doorstep.

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