Wondering if AllChinaBuy offers refund guarantees? This detailed guide explains their refund policy, processing timeline, and balance withdrawal options – perfect for users searching "how to get a refund," "what to do after order cancellation," or "can I get my money back?"
Does AllChinaBuy Have a Refund Guarantee?
AllChinaBuy provides refunds for qualified orders under specific terms:
- Unshipped orders: Full refund available for canceled pre-shipment purchases.
- Defective/wrong items: Refund or replacement upon return (photo evidence required).
- Unreceived packages: Check carrier tracking first; refunds may take 60+ days for lost shipments.
Refund Processing Time
| Refund Type | Processing Time |
|---|---|
| Credit card/PayPal | 3-15 business days after approval |
| Wallet balance | Instant (to AllChinaBuy account) |
How to Withdraw Your Balance
AllChinaBuy supports multiple withdrawal options:
- Original payment method:
- Bank transfer:
- In-platform credit:
- Bank transfer:
Key Notes
- ◉ Initiate refunds within 14 days of delivery for defective items
- ◉ Digital products/downloads are non-refundable
- ◉ Shipping fees are only refunded for seller errors
Pro Tips for Faster Refunds
» Open refund requests via Order Details Dispute Center
» For PayPal refunds, confirm your email matches the original transaction
» Contact customer service 72+ hours after refund approval if not received