When ordering from LoongBuy, a comprehensive quality control (QC) process ensures your items meet your expectations before shipment. This guide explains how to access QC photos, review them, and request modifications if necessary.

What is LoongBuy’s QC Process?

LoongBuy performs a thorough inspection of every item before shipping. This includes:

  • Detailed Photos
  • Verification
  • Defect Check

How to View QC Photos

Once your order passes inspection, LoongBuy uploads QC photos to your account. Here's how to check them:

  1. Log in to your LoongBuy account.
  2. Go to Order Details
  3. Click on the QC Photos

How to Request Modifications if an Item Has Issues

If you notice flaws in the QC photos, you may reject the item or request changes:

Steps to Reject an Item:

  • Open a dispute under the Order Issues
  • Specify the problem (e.g., sizing error, manufacturing defect).
  • Attach screenshots of QC images as evidence.

Requesting Reworks (if applicable)

Some items (e.g., custom-made products) may allow corrections:

  • Contact LoongBuy's customer service with specific modification instructions.
  • Wait for confirmation before the seller proceeds with changes.

Turnaround Time for QC Review & Approvals

The LoongBuy QC team usually finishes inspections within 1-3 business days

Tips for a Smooth QC Process

  • Check images promptly to avoid delays.
  • Compare received items with the product listing description.
  • Request additional photos if unclear about quality (e.g., close-ups of seams or labels).

By understanding the LoongBuy QC process, you can ensure your products meet expectations before shipping. If issues arise, timely response maximizes resolution possibilities.