Encountering an "Order Failed" message on AllChinaBuy? This comprehensive troubleshooting guide analyzes 6 major error types with proven solutions to fix submission issues instantly.

Why Your AllChinaBuy Order Gets Rejected

Technical glitches and policy violations trigger 92% of failed orders according to AllChinaBuy's 2024 platform report. Below are the most frequent blockers:

1. "Invalid Link" Error (Code: ACB_403)

Triggered when product links contain:

  • Expired promotions
  • Region-restricted items
  • Malformed URLs (extra characters/broken paths)

Fix:

  • Re-copy the item URL from AllChinaBuy's product page
  • Use the platform's built-in "Check Link Validity" tool
  • Toggle VPN off/on if seeing regional restrictions

    • AllChinaBuy invalid link error screenshot

    2. "Product Unavailable" (Code: ACB_404)

    Appears when:

    • Items go out of stock during checkout
    • Sellers delist products
    • Inventory sync lags occur

    Fix:

    1. Search for alternative sellers via "Similar Items"
    2. Enable "Restock Alerts" in your account
    3. Clear browser cache and retry after 15 minutes

    3. "System Exception" Errors (Code: ACB_500/502)

    Server-side issues causing:

    • Payment gateway timeouts
    • Checkout page crashes
    • Blank confirmation screens

    Fix:

    1. Wait 1 hour before retrying (peak traffic resolution)
    2. Switch from app to web version (or vice versa)
    3. Try "Guest Checkout" if logged-in attempts fail

    Proven Workarounds for Persistent Errors

    Error Symptom Immediate Action Prevention Tip
    "Payment Declined" (ACB_2006) Use a different card/Venmo Whitelist AllChinaBuy IPs in firewall
    "Address Rejected" (ACB_601) Remove special characters Save shipping info in Address Book
    "No Submit Button" Disable ad blockers Use Chrome/Firefox instead of Safari

    Still stuck?

    1. Screenshot of the full error message
    2. Order attempt timestamp
    3. Network connection type (WiFi/4G)