Home > Does AllChinaBuy Offer Refund Protection? Detailed Guide on Return Policy, Balance Withdrawal (Tested)

Does AllChinaBuy Offer Refund Protection? Detailed Guide on Return Policy, Balance Withdrawal (Tested)

2025-08-16
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Refund Policy Overview

AllChinaBuy provides a buyer-friendly refund guarantee for eligible orders. Refunds are processed within 3–15 business days

  • Canceled orders before shipment
  • Defective/wrong items (with proof)
  • Unfulfilled orders beyond stated processing time

Step-by-Step Refund Process

  1. Request Cancellation: For unshipped orders, use the "Cancel Order" button in your account.
  2. Return Appoval: Submit photos/videos for damaged items via the dispute portal.
  3. Refund Initiation: Approved refunds show as "Processing"

Withdrawing Your Balance

AllChinaBuy supports multiple withdrawal methods:

Method Processing Time Minimum Amount
Original Payment (Credit/Debit Card) 5-10 days $20
PayPal 3-5 days $15
Store Credit Instant $1

Important Notes

⚠️ Non-refundable items: Customized products/downloadable software cannot be refunded. Cross-border transaction fees may be deducted.

FAQ (What Buyers Ask Most)

Q: Can I get a refund if I changed my mind?
A: Only if the order hasn't entered the "Processing" phase.

Q: How to track my refund status?
A: Check Account Balance     Transaction History

Tip: For faster resolution, attach order details when contacting customer service

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