LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
2025-08-19
At LoongBuy, we prioritize quality assurance to ensure our customers receive products that meet their expectations. Our Quality Check (QC) process includes detailed inspections and photo documentation. This guide explains how to review your QC images and request modifications when needed.
What is the LoongBuy QC Process?
Before shipping your order, our quality control team carefully inspects each item for defects, sizing accuracy, or discrepancies. Photos are taken from multiple angles to provide transparency and allow buyers to verify the product's condition before delivery.
How to View Your QC Photos
- Log in
- Go to "My Orders"
- Click on "View QC Images"
- Zoom in to examine stitching, logos, materials, and overall workmanship.
- Go to "My Orders"
Steps to Request Modifications or Rejection
If an item fails to meet quality standards:
- Minor changes: Submit a modification request (e.g., adjusting loose threads) via the QC portal.
- Rejecting an item: Click "Dispute QC Results" and specify the issue (e.g., wrong color, visible defects).
- Our team will evaluate the case and propose solutions within 24-48 hours.
Tips for QC Review
- Compare QC photos against seller-provided product images.
- Check seams, tags, and alignment for luxury/replica items.
- Note: Lighting variations may slightly alter color perception.
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