At LoongBuy, quality control (QC) is a crucial step in ensuring you receive the products you ordered in perfect condition. Before shipment, every item undergoes a thorough inspection, and detailed QC photos are provided for your review. This guide explains how to access these images, evaluate your products, and request modifications if needed.

How to Access QC Photos

Once your order passes through LoongBuy's quality inspection, you'll receive a notification via email or within your dashboard containing QC photos. Follow these steps:

  1. Log in to your LoongBuy account.
  2. Navigate to "My Orders"
  3. View the uploaded QC inspection images

Evaluating QC Images

Carefully examine the provided QC images to ensure:

  • Correct item color, size, and design.
  • No manufacturing defects, stains, or damages.
  • Proper packaging and labeling.

If anything does not meet your expectations, you can request modifications.

How to Reject Items or Request Changes

If QC photos reveal issues:

  1. Click the "Request Modification""Reject Item"
  2. Specify the issue (e.g., wrong color, visible damage).
  3. Upload supporting images or notes (optional).
  4. Submit your request for review; the LoongBuy team will act promptly.

What Happens Next?

Based on your request:

  • Replacement:
  • Refund:
  • Correction:

Why LoongBuy's QC Process Matters

This meticulous inspection ensures you receive exactly what you ordered, minimizing returns and enhancing satisfaction. If you ever need further help reviewing QC photos, LoongBuy’s support team is always available.

Happy shopping and quality-checking with LoongBuy!