Home > LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

2025-09-03
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Published by LoongBuy Quality Team

At LoongBuy, we understand that purchasing items, especially custom-made products, online requires a high degree of trust. To ensure complete transparency and guarantee your satisfaction, we have implemented a rigorous Quality Check (QC) process for every single item before it leaves our warehouse. This guide will explain our QC process and show you exactly how to view quality check photos, approve items, or request modifications.

The LoongBuy QC Inspection: A Multi-Step Process

Before you even see your items, they undergo a thorough inspection by our dedicated quality control team. Our LoongBuy inspection

  1. Initial Check:
  2. Detailed Inspection:
  3. Accuracy (size, color, model, version)
  4. Construction flaws (stitching, loose threads, glue marks)
  5. Material quality and correctness
  6. Functionality (zippers, buttons, electronics)
  7. Overall workmanship and finish
  8. Imaging:
  9. Photo Upload:QC images

How to View Your Quality Check Photos

Reviewing your LoongBuy QC

  1. Log in to your LoongBuy account.
  2. Navigate to "My Orders".
  3. Find the order you wish to review and click on "View Details".
  4. Look for the "QC Photos" or "Inspection Images" tab. This section will be available once the inspection is complete.
  5. Click on the tab to open a gallery of high-resolution images. You can usually zoom in to examine fine details.

Take your time to thoroughly review each photo. This is your chance to ensure the product meets your expectations before we ship it.

How to Request Changes or Reject an Item

If, upon reviewing the QC images, you find an issue or the item is not as expected, you have the right to request a modification or reject the itemrep QC guide

Step 1: Identify the Issue Clearly

Be specific. Note exactly what is wrong. For example:

  • "The logo on the left sleeve is misaligned by approximately 1 cm."
  • "The color appears to be navy blue, but I ordered black."
  • "There is a visible scratch on the screen, as seen in photo #3."

Step 2: Use the "Contact Us" or "QC Issue" Form

From your order page, click the button that says "Report QC Issue," "Contact Us Regarding This Order," or similar. Do not just leave a comment; using the official channel ensures your request is logged and processed quickly.

Step 3: Provide Detailed Evidence

In your message, include:

  • Your Order Number:
  • Clear Description:
  • Photo Reference:

What Happens Next?

Once you submit your request, our customer service and QC team will review your feedback.

  • For Minor Issues:
  • For Major Flaws or Incorrect Items:reject the item
  • If You Reject the Item:

Pro Tips for a Smooth LoongBuy QC Process

  • Check Promptly:
  • Ask for Specifics:
  • Communication is Key:

Conclusion: Your Assurance of Quality

The LoongBuy QC processhow to view quality check photoshow to request changes, you become an active partner in the quality assurance process. We empower you to make informed decisions about your purchases, giving you peace of mind and a seamless shopping experience.

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