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How to Use MuleBuy: A Step-by-Step Guide for Beginners

2025-09-04

MuleBuy is a powerful platform designed to simplify your purchasing experience from Chinese online stores. This comprehensive tutorial is tailored for newcomers, guiding you through the entire process from account creation to receiving your items. Let's get started on your first hassle-free Taobao or 1688 order!

Step 1: Create Your MuleBuy Account

Begin by visiting the MuleBuy website. Locate and click the "Sign Up" MuleBuy Registration Page

Step 2: Add Your Desired Product Links

Once logged in, you will see a navigation bar with an option like "Buy For Me""Get Price" Pasting product link on Mulebuy

Step 3: Select Product Specifications (Color, Size, Quantity)

After the product loads, a new page will appear showing the item's image and description. Carefully select your desired specifications: color, size, and quantity. Double-check your choices here, as this is what the agent will purchase for you. Click "Add to Cart""Submit" Selecting product specifications on Mulebuy

Step 4: Contact Customer Service (If Needed)

If you have specific questions or special requests for an item (e.g., checking stock, requesting detailed photos), use the built-in messaging system. Find the "Contact Us""Customer Service" MuleBuy customer service chat interface

Step 5: Review and Confirm Your Order

Navigate to your "Shopping Cart" MuleBuy order summary page

Step 6: Recharge Your Account Balance

MuleBuy operates on a deposit system. To pay for your order, you must first top up your account balance. Go to "My Account"     "Recharge""Deposit Funds". Choose your preferred payment method (e.g., PayPal, credit/debit card, bank transfer) and enter the amount you wish to deposit. Follow the prompts to complete the payment.

MuleBuy account recharge page

Step 7: Choose Your International Shipping Method

After your items arrive at the MuleBuy warehouse, they will be stored in your "My Warehouse" Choosing a shipping method on Mulebuy

Step 8: Final Payment and Shipment

After selecting your shipping method and providing your destination address, you will receive a final quote for international shipping fees. Confirm the payment using your account balance. Once payment is processed, MuleBuy will pack your items and arrange for shipment. You can then track your package using the provided tracking number in your "My Orders" MuleBuy order tracking page

Conclusion: You're All Set!

Congratulations! You have successfully navigated the MuleBuy platform from start to finish. The process is straightforward once you understand the basic flow: register, paste links, specify details, recharge, and ship. Welcome to the world of hassle-free Chinese shopping!