Behind the Scenes: The LoongBuy QC Process Explained
At LoongBuy, we believe transparency and quality are paramount for a successful sourcing experience. Our meticulous Quality Control (QC) process is designed to give you complete peace of mind and total visibility before your items are shipped. This guide will walk you through how to view your quality check photos and how to request modifications if needed.
Understanding the LoongBuy Inspection Process
Once your items arrive at our warehouse, they don't just go straight to the shipping box. Each product undergoes a thorough quality inspection by our dedicated QC team. This process is crucial for identifying any potential issues, from manufacturing defects to sizing inaccuracies.
Our standard inspection includes:
- Visual Inspection:
- Dimension & Sizing Verification:
- Functionality Test (if applicable):
- Accessory Check:
- Overall Workmanship:
- Dimension & Sizing Verification:
How to View Your Quality Check Photos
Upon completion of the inspection, we upload detailed QC images to your order page. Here’s how you can access them:
- Log in to your LoongBuy member account.
- Navigate to 'My Orders' or the 'Warehouse' section.
- Find the specific order and look for the 'QC Photos' tab or button.
- Click to open the gallery, which typically includes high-resolution images of the product from multiple angles, close-ups of labels and tags, and photos of any potential flaws we observed.
These QC images
Carefully examine each photo. Compare the actual product received with the product listing from the seller. Look for: If the item meets your expectations, you can approve it for shipment. If not, you have the option to request changes. Found an issue? Our platform makes it easy to communicate directly with our QC team. Depending on the issue and our communication with the seller, possible outcomes include: Our team will guide you through every step and handle the negotiations, ensuring your interests are protected. By leveraging the LoongBuy QC
How to Review QC Images and Decide on an Item
How to Reject Items and Request Changes
What Happens Next?
Your Rep QC Guide: Pro Tips for a Smooth Experience