LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications-CNfans spreadsheet-CNfans reddit-CNfans discord-CNfans yupoo-CNfans coupons

LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

2025-09-11

At LoongBuy, ensuring customer satisfaction is our top priority. A key part of this is our rigorous Quality Control (QC) process for every item before it is shipped to our warehouse. This guide will walk you through how to view your QC inspection photos, evaluate them, and what steps to take if you need to request a modification or reject an item.

1. What is the LoongBuy QC Process?

Once an item you've purchased arrives at our warehouse, our dedicated Quality Control team performs a detailed inspection. They check for manufacturing flaws, size/color accuracy, and overall condition against your original order details. We then provide you with high-resolution quality check photos so you can visually confirm the product's condition yourself before we proceed with shipment.

2. How to Access Your QC Photos

To review your QC images:

Log into your LoongBuy account.
Navigate to your 'Personal Center''My Orders'
Find the order with the status "Waiting for confirmation"
Click on the order to view its details. You will find a link or tab labeled "QC Photos", "Inspection Images", or similar.

Click to open and review the uploaded images, which typically include shots of the item from multiple angles, close-ups of tags, labels, and any potential flaws.

3. How to Evaluate Your QC Images

When reviewing your rep QC guide, pay close attention to:

Accuracy:
Flaws:
Logo & Tags:
Overall Condition:

Our clear LoongBuy inspection
4. How to Request Changes or Reject an Item

If you are not satisfied with the item based on the QC images review, you have options:

Scenario 1: Request a Modification (Exchange)

If you spot a minor issue but still want the item, you can request an exchange for a new one if stock is available.

In your order details, look for an option like "Contact Agent""Apply for Exchange".

Clearly describe the issue found in the photos (e.g., "Please exchange for one without the stain on the sleeve").

Submit your request. Our team will process it and work with the seller to get a replacement.

Scenario 2: How to Reject Items

If the item has a major flaw or is not what you ordered, you can reject it.

In your order details, select the option "Reject Item""Refund".

Specify the reason for rejection (e.g., "Wrong size received," "Large tear on the front").

Submit your request. Once approved, a full refund will be issued to your original payment method.

5. What Happens After Your Decision?

You Approve:
You Request a Change:
You Reject the Item:

6. Tips for a Smooth QC Process

Review your quality check photos
Provide clear and specific feedback when requesting changes to help us resolve the issue quickly.

Feel free to contact our customer service team if you need any help interpreting your QC photos or deciding on an action.

LoongBuy's transparent QC process puts you in control. By thoroughly checking your items and providing clear QC images, we empower you to make informed decisions and ensure you only receive products that meet your exact standards.