Welcome to the ultimate beginner's guide for using MuleBuy! This tutorial walks you through everything you need to know, from creating an account to receiving your package. We provide clear instructions and screenshots to help you navigate the platform with ease.

1. Registering Your Account

To get started, visit the official MuleBuy website. Click on the "Sign Up" button prominently displayed in the top right corner.

Fill in the required information, including your email address and a secure password. After submitting, check your email to verify your account through the confirmation link sent by MuleBuy.

2. Adding a Product Link to Your Cart

Once logged in, you'll find a search bar or a field labeled "Paste Link Here." Copy the product URL from your chosen Chinese e-commerce website (like Taobao or Tmall) and paste it into this field.

Click "Fetch" or "Search." The platform will automatically retrieve the product details, including price and Availability.

3. Selecting Size and Color

A new page will open displaying the product. Carefully select your desired options, such as size, color, or quantity, from the dropdown menus provided.

Double-check your selections! Once confirmed, click the "Add to Cart" button to proceed.

4. How to Contact Customer Service

Have a question about a product or your order? MuleBuy's customer service team is ready to help. Click the "Customer Service" or "Help" link, usually found at the bottom of the page or in your user dashboard.

You can typically reach them via live chat or email. Describe your issue clearly for the quickest and most accurate assistance.

5. Confirming Your Order

Navigate to your shopping cart. Review all items, their options, and the total cost. Ensure everything is correct before proceeding.

If everything looks good, click the "Proceed to Checkout" or "Confirm Order" button to move to the payment stage.

6. Account Top-up & Payment

MuleBuy requires you to top up your account balance before paying for orders. Go to "My Account" and select "Top Up" or "Deposit."

Choose your preferred payment method (e.g.,Credit Card, PayPal, bank transfer) and deposit the required amount. Once your balance is updated, you can finalize the payment for your confirmed order.

7. Choosing a Shipping Method

After your payment is processed, your items will be sent to MuleBuy's warehouse. Once they arrive, you will be notified to choose a shipping method for your international delivery.

Compare the different logistics channels based on price, speed, and reliability. Select the one that best fits your needs and confirm your shipping address.

8. Package Shipment and Tracking

After you pay for the shipping fee, MuleBuy will pack your items and dispatch your package. You will receive a tracking number.

You can track your shipment's journey from China to your doorstep by entering this tracking number on the "My Orders" page or the courier's official website.

Conclusion: You're All Set!

Congratulations! You have now completed all the steps to place your first order on MuleBuy. The process is simple: register, paste links, select options, confirm your order, top up, pay, and ship. With this guide, you are well-equipped to navigate the world of Chinese shopping proxies confidently. Happy shopping!