LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
Receiving your purchased items should be an exciting experience, not a guessing game. That's why LoongBuy provides a comprehensive Quality Check (QC) process before your items are shipped. This guide will walk you through everything you need to know about the LoongBuy QC process, from viewing your quality check photos
What is the LoongBuy QC Process?
The LoongBuy inspection
How to Access Your LoongBuy QC Photos
Once your item has been inspected, the QC team uploads detailed images to your account. Follow these simple steps to access your QC images review:
- Log in to your LoongBuy account.
- Navigate to "My Orders" or the "Warehouse" section.
- Find the order you wish to inspect and click on it.
- Look for a tab or link labeled "QC Photos," "Inspection Images," or similar.
- Click to view the high-resolution photos from every angle, including close-ups of tags, labels, and potential flaws.
These photos are your primary tool for verifying the quality and accuracy of your purchase.
How to Review Your QC Images Like a Pro: A Rep QC Guide
A thorough QC images reviewrep QC guide
- Accuracy:
- Quality & Flaws:
- Check that all tags, labels, and logos are present, correct, and properly attached.
- Functionality (if applicable):
How to Request Changes or Reject an Item
If your LoongBuy QC
1. How to Request Changes
For minor issues that might be fixable at the warehouse (e.g., repackaging a bent box), you can request a change.
- Use the "Contact Support" or "Leave a Message" feature on the order page.
- Clearly describe the issue (e.g., "Please retape the shoebox, it arrived open").
- Reference the specific QC photo that shows the problem.
2. How to Reject Items
If the item is fundamentally wrong, damaged, or of unacceptable quality, you can reject it. Here is how to reject items
- From your order page, locate the option to "Reject" or "Return" the item.
- You will be prompted to select a reason for rejection from a dropdown menu (e.g., "Product doesn't match description," "Quality issue," "Found damage").
- Provide detailed evidence:
- Submit your request. The LoongBuy team will review it and typically process a refund or initiate a return to the seller.
Important Tips for a Smooth QC Process
- Act Quickly:
- Communicate Clearly:
- Understand Limitations:
Conclusion: Shop with Confidence
LoongBuy's robust QC process empowers you as a buyer. By taking full advantage of the quality check photoshow to request changeshow to reject items, you can shop from international sellers with greater confidence and peace of mind. Always remember to review your photos carefully—it's the best way to ensure you're completely happy with your order.