Home > LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

2025-09-19

Purchasing products from international markets requires trust and transparency. That’s where LoongBuy’s Quality Control (QC)quality check photosrequest changesreject items

What is the LoongBuy QC Process?

Once your purchased items arrive at the LoongBuy warehouse, their quality inspection team performs a thorough check. This process involves inspecting the items for defects, damage, color accuracy, sizing, and overall workmanship. The team then captures high-resolution QC images

How to View Your LoongBuy QC Photos

Reviewing your QC images

  1. Log in
  2. Navigate to 'My Orders''Warehouse'
  3. Find the order containing the item you want to inspect.
  4. Click on the order to view its details. You should see a section labeled 'QC Photos''Inspection Images'.
  5. Click to open and review all the provided images. You can usually zoom in to examine details like stitching, material texture, and logos.

It's crucial to examine these photos carefully before giving the green light for shipment.

How to Request Modifications or Reject an Item

If, upon your QC images review, you find an issue—such as a defect, wrong color, wrong size, or poor quality—you have the right to request a modification or reject the item entirely.

To Request a Change or Exchange:

If the issue is minor and you believe an exchange is possible (e.g., for a different size), you can request it directly through your account.

  1. On the order page with the QC photos, look for an option like 'Contact Agent', 'Request Change', or 'Apply for Exchange'.
  2. Clearly describe the problem and state what modification you need (e.g., "Please exchange for a size Medium").
  3. Submit your request. A LoongBuy agent will review it and communicate with the seller on your behalf.

To Reject an Item and Get a Refund:

If the item is significantly different from the product description or is damaged, you can reject it.

  1. On the order details page, locate the 'Reject''Refund'
  2. You will be prompted to provide a reason for rejection. Be specific and, if possible, reference the flaws visible in the quality check photos.
  3. Submit your rejection request. LoongBuy will process your refund once the claim is verified with their inspection team.

Pro Tip:

Why is the LoongBuy Inspection Important?

The LoongBuy inspection

  • Visual Proof:
  • Cost Savings:
  • Peace of Mind:
  • Control:

Final Thoughts: Your Rep QC Guide

Effectively using the LoongBuy QCQC imagerequest changesreject itemsrep QC guide, you can ensure a smooth and secure shopping experience, getting the quality products you expect every time.