Experiencing "order submission failed" on AllChinaBuy? Constant "transaction failed" notifications? This comprehensive guide explains common checkout errors, their meaning, and actionable solutions to successfully complete your purchase.

1. "Invalid Link/URL" Error

What it means:

Solutions:

  • Refresh the product page
  • Clear browser cache and cookies, then restart browser
  • Use official AllChinaBuy app
  • Copy product URL directly
  • Disable VPN/proxy services
  • Try different browser

2. "Product Unavailable/Expired" Error

What it means:

Solutions:

  • Search for similar products
  • Check seller's store
  • Contact seller directly
  • Use "Save for Later"
  • Remove expired items

3. "System Exception/Internal Error"

What it means:

Solutions:

  • Wait 15-30 minutes
  • Check AllChinaBuy status page
  • Try alternative payment method
  • Split large orders
  • Update billing address

Other Common Error Codes:

Error Code Meaning Quick Fix
ERR_PAYMENT_DECLINED Payment method rejected Contact bank or use different card
ERR_SHIPPING_UNAVAILABLE Cannot ship to your location Update shipping address or choose alternative
ERR_QUANTITY_EXCEEDED Order quantity exceeds limit Reduce item quantity per transaction
ERR_PRICE_CHANGED Product price updated Refresh cart and confirm new price

Prevention Tips:

  1. Login before shopping
  2. Verify account information
  3. Keep browser updated
  4. Disable ad blockers
  5. Use stable internet connection

Still Having Problems?

Contact AllChinaBuy support directly:

  • Live Chat:
  • Email:
  • Order Assistance: