Understanding CNFANS' Quality Control Photography

Image Resolution and Quality Standards

CNFANS employs high-resolution cameras (typically 12-24 megapixels) for their inspection photos, ensuring clear visibility of product details. Their standard practice includes:

• Minimum 2000×1500 pixel resolution for all product images
• Multiple shots from different angles (front, back, sides, bottom)
• Close-up images of labels, tags, and potential flaw areas
• Consistent lighting across all photos for accurate color representation

Interpreting Lighting and Angles in QC Photos

The way CNFANS photographs items can significantly impact how imperfections appear. Key factors to consider:

• Direct Lighting: Highlights surface scratches, dirt, or color inconsistencies
• Angled Shots: Reveal structural issues, dents, or misalignments
• Macro Photos: Show fabric texture, stitching quality, and material flaws
• Natural Light vs Studio Light: Understanding which is used helps assess true color accuracy

The Manual Check Process: Step by Step

CNFANS maintains a human-centric approach to quality control, with each item undergoing meticulous inspection:

1. Initial Package Reception: Verification of package integrity and shipping labels
2. Unboxing Documentation:
   • Photos of sealed package before opening
   • Step-by-step unboxing sequence
   • Documentation of original packaging materials
3. Visual Inspection:
   • Surface examination for scratches, stains, or discoloration
   • Structural assessment for dents, bends, or misalignments
   • Functionality testing for electronic items (when applicable)
4. Measurement Verification:
   • Dimensions compared against seller specifications
   • Weight verification for shipping accuracy
   • Size tagging confirmation
5. Final Assessment: Comprehensive evaluation and photo documentation

Valid Issues to Raise with CNFANS Support Team

Not every minor imperfection warrants a complaint, but certain issues should always be addressed:

Major Defects (Usually qualify for return/rejection)

• Structural damage affecting functionality
• Significant color differences from product descriptions
• Missing components or incorrect items
• Manufacturing flaws impacting durability
• Counterfeit or misrepresented brands

Minor Issues (Potential for partial refunds)

• Small scratches or scuffs on non-visible areas
• Minor stitching inconsistencies
• Light packaging damage without product affect
• Small variations in material texture

Requesting Re-shoots, Rejects, and Post-QC Negotiations

When and How to Request Additional Photos

If initial QC photos are insufficient, you can request re-shoots for:

• Suspected areas not clearly visible in original images
• Functionality demonstrations for electronic items
• Specific measurements or comparison shots
• Better lighting conditions for color accuracy

The Rejection Process

To successfully reject an item:

1. Identify specific defects using photo evidence
2. Reference product description discrepancies
3. Submit request within 24 hours of QC photo delivery
4. Provide clear reasoning supported by visual evidence

Negotiation Strategies

Effective post-QC negotiations involve:

• Being specific about compensation requests (partial refund amounts)
• Providing comparable pricing for similar quality items
• Referencing previous successful resolutions
• Maintaining professional communication throughout the process

Pro Tips for Maximizing CNFANS QC Benefits

• Request Specific Angles: Don't hesitate to ask for particular shots that concern you
• Use the 24-Hour Window:
  • Review all photos immediately upon receipt
  • Zoom in to examine fine details
  • Compare against product description thoroughly
• Document Everything: Save all communication and photo evidence
• Understand Limitations: Some minor imperfections are normal in mass production
• Build Relationship: Consistent, reasonable requests often receive better service