Our QC (Quality Control) process ensures every item meets your standards before shipping. This guide explains how to access QC photos, evaluate products, and request modifications when needed.
Accessing Your Quality Check Photos
Once your items arrive at our warehouse, our QC team conducts thorough inspections and captures detailed images. To view these LoongBuy QC photos:
- Log into your LoongBuy account
- Navigate to "My Orders" section
- Select the order you want to inspect
- Click "QC Photos" or "Inspection Images"
- Browse all angles and detail shots
Our standard LoongBuy inspection includes front/back/side views, close-ups of labels, material textures, and any specific areas you requested.
The LoongBuy Inspection Standard
Every product undergoes rigorous checking against these criteria:
- Dimensions & Measurements:
- Material Quality:
- Workmanship:
- Color Accuracy:
- Functionality:
- Packaging:
- Material Quality:
The QC images review process helps identify discrepancies before international shipping.
How to Approve Items After QC Review
If the item meets your expectations:
- Review all QC photos thoroughly
- Click "Approve for Shipping"
- Confirm your approval
- Proceed with shipping payment
Approved items typically ship within 24-48 hours during business days.
Requesting Item Modifications or Rejections
How to Reject Items
If products don't meet quality standards:
- Identify specific issues in QC photos
- Click "Request Modification" or "Reject Item"
- Select reason from dropdown menu:
- Quality issues
- Size discrepancies
- Color differences
- Damage found
- Wrong item received
- Provide detailed description of problems
- Upload marked-up images if necessary
- Submit your request
How to Request Changes
For minor issues that don't require full rejection:
- Select "Request Changes" option
- Specify exact modifications needed
- Provide clear instructions
- Set deadline if time-sensitive
Timeline and Response Expectations
- QC Photo Availability:
- Modification Responses:
- Replacement Timeframe:
- Urgent Requests:
- Modification Responses:
Pro Tips for Effective QC Review
- Check All Angles:
- Compare Measurements:
- Request Additional Photos:
- Communicate Clearly:
- Act Promptly:
- Compare Measurements:
The LoongBuy QC process gives you complete visibility and control over your purchases. By actively participating in the quality check photos review, you ensure only satisfactory items proceed to shipping. For complex requests or additional guidance, our rep QC guide is available through customer support.
Frequently Asked Questions
Can I request additional QC photos?
Yes, use the "Request More Photos" feature and specify which angles or details you need.
What happens after I reject an item?
We initiate return to seller and arrange replacement or refund based on your preference.
How long do I have to review QC photos?
Standard review period is 7 days, after which items may be automatically approved for shipping.