Safety and After-Sales Service in Cross-Border Shopping: How LOONGBUY Stands Out
When it comes to overseas shopping and purchasing agents, safety and after-sales service
Secured Payment with Balance Escrow System
LOONGBUY employs an advanced balance escrow mechanism, where the payment is held securely until the buyer confirms receipt of the order. Sellers cannot withdraw funds prematurely, minimizing risks of fraud or non-delivery.
This system effectively protects buyers' rights:
- Funds remain in escrow until order verification.
- Disputes trigger immediate platform intervention.
- Transparent transaction records for accountability.
Dispute Resolution and Customer Support
If issues arise, buyers can request customer service arbitration. LOONGBUY documents every step of the resolution process, ensuring transparency and fairness in handling disputes.
The platform enhances trust through:
- Dedicated multilingual support teams.
- Extended 7×14-hour live assistance
- Clear escalation protocols for complex cases.
Why LOONGBUY Builds User Confidence
By combining financial safeguardsresponsive service, LOONGBUY reduces purchase anxieties common in cross-border transactions. Features like escrow payments and recorded dispute resolutions directly address key pain points:
- 96%+ dispute resolution rate (platform-reported data)
- 72-hour average response time for arbitration
For international shoppers, LOONGBUY's dual emphasis on payment securitystructured support