LoongBuy Payment Guide: PayPal and Credit Card
Paying for your purchases on LoongBuy is easy and secure. This comprehensive tutorial walks you through linking your PayPal account or credit card, recharging your LoongBuy balance safely, and efficiently managing refunds when orders change.
Popular Payment Methods on LoongBuy
LoongBuy supports various secure payment options tailored for international shoppers:
- PayPal
- Credit/Debit Cards
- LoongBuy Balance
- Bank Transfer
- Credit/Debit Cards
How to Connect Your PayPal Account
- Log into your LoongBuy account and navigate to Payment Methods
- Select Add PayPal Account
- You'll be redirected to PayPal's secure login page
- Enter your PayPal credentials and grant permission
- Review the billing agreement and click Agree & Continue
- You'll return to LoongBuy with your PayPal account successfully linked
Security Note:
Adding Credit or Debit Cards
- Go to Payment Methods
- Click Add Credit/Debit Card
- Enter your card information:
- Cardholder Name (exactly as shown on card)
- 16-digit Card Number
- Expiration Date
- CVV Security Code
- Check the billing address matches your card statement
- Save your card for future purchases
Security Note:
Recharging Your LoongBuy Balance Securely
Pre-funding your LoongBuy balance offers faster checkout and better budget control:
- Navigate to My Balance
- Click Recharge Balance
- Select your preferred payment method (PayPal or saved card)
- Confirm the transaction details
- Complete the security verification if prompted
- Your balance will update immediately upon successful payment
- Click Recharge Balance
Benefits of Balance Recharge:
Managing Refunds and Order Changes
When sellers cancel or modify orders, LoongBuy ensures prompt refund processing:
Automatic Refund Process
- Cancelled Orders:
- Price Adjustments:
- Failed Shipments:
- Price Adjustments:
Refund Destinations
| Original Payment Method | Refund Destination | Processing Time |
|---|---|---|
| LoongBuy Balance | Your LoongBuy balance | 24 hours |
| PayPal | Your PayPal account | 3-5 business days |
| Credit/Debit Card | Original card used | 5-10 business days |
Tracking Refund Status
- Visit Order History
- Check the refund status in the order details
- Contact Customer Support
Troubleshooting Common Payment Issues
Payment Declined
Possible causes:
Solutions:
Paypal Authorization Failed
Possible causes:
Solutions:
Delayed Refunds
Possible causes:
Solutions:
With multiple secure payment options and comprehensive refund protection, LoongBuy makes international shopping convenient and worry-free. Save your preferred payment method for faster checkout and enjoy seamless transactions across all your purchases.
Need assistance? Contact LoongBuy Customer Support through our Help Center[email protected].