Home > AllChinaBuy Refund Policy: Step-by-Step Guide to Refunds & Balance Withdrawal

AllChinaBuy Refund Policy: Step-by-Step Guide to Refunds & Balance Withdrawal

2025-05-29
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Wondering "does AllChinaBuy offer refund protection" or "how to get money back" after order cancellation? This hands-on guide explains the platform's refund mechanisms, processing times, and withdrawal methods (including PayPal and original payment sources). Perfect for shoppers searching "refund how to process", "what to do after order cancellation", or "can I get a refund".

1. AllChinaBuy's Refund Guarantee Explained

Refund protection:

  • Unshipped canceled orders
  • Undelivered/lost packages (after investigation)
  • Significantly incorrect or damaged items (*see exceptions)

Processing time:after

2. How to Request a Refund

Scenario 1: Order Not Yet Shipped

  1. Go to "My Orders" → select "Cancel"
  2. Choose "refund to original payment" or "store credit"
  3. Approval confirmation within 24 hours

Scenario 2: Received Wrong/Damaged Item

  1. Open dispute within 14 days of delivery
  2. Upload photos/videos as evidence
  3. Return shipment (free for quality issues)

Important Exceptions:

  • Downloadable software/media
  • Personalized/custom items
  • Unsealed hygiene products

3. Withdrawing AllChinaBuy Balance

Step 1:

Available methods:

Method Processing Time Minimum Fee
Original payment source 3-5 days $5 1%
PayPal 2 days $10 2.9% + $0.30
Bank Transfer 5-10 days $50 Flat $15

4. Troubleshooting Common Refund Issues

  • "Refund not appearing?"[email protected]
  • "Can't return to original card?"
  • "Dispute rejected?"

AllChinaBuy's refund system prioritizes original payment returns, with 88% success rateCancel before shipment" option and choose PayPal for international withdrawals.

Next steps:

  1. Save all order numbers and communications
  2. Start returns within 14-day window
  3. Choose withdrawal method matching payment source when possible
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