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How to Request Additional QC Photos from LoongBuy

2025-11-12

Have you received your Quality Control (QC) photos from LoongBuy but feel they aren't detailed enough? Sometimes, the initial images provided might not capture specific areas, tags, or details you wish to verify before your item is shipped. This tutorial will guide you through the simple process of opening a support ticket to request additional, close-up QC photos for a more thorough inspection.

Why Request More Photos?

Requesting additional photos ensures you are completely satisfied with your purchase. You might want to check:

Stitching or material details up close.
The accuracy of logos and specific design elements.
The condition of the item (e.g., for flaws or imperfections).
Size tags or other labels for verification.

Step-by-Step Guide: Requesting Extra QC Photos

Step 1: Log In to Your LoongBuy Account

Go to the LoongBuy website and log in to your personal account. Navigate to your personal "Order List."

Step 2: Locate the Order and Open a Support Ticket

Find the specific order for which you need more detailed photos. Beside the order, you should see a "Support Ticket" or "Customer Service" button or link. Click on it to initiate a new ticket.

Step 3: Submitting Your Photo Request

When opening the ticket, be as clear and specific as possible

Effective Communication Template:

Ticket Title:
Ticket Message:
"Hello LoongBuy Team,

Thank you for the provided QC photos for my order #[Your Order Number]. Could you please provide some extra close-up photos for a detailed check?

Specifically, I would like clear, close-up pictures of:

[Detail 1, e.g., The left sleeve cuff]

[Detail 2, e.g., The back logo/print]

[Detail 3, e.g., The size tag inside the collar]

[Detail 4, e.g., A close-up of the shoe sole pattern]

Please ensure the pictures are sharp and focused on these areas. Thank you for your assistance!"

Tip: You can copy and paste this template, filling in the brackets with your specific details.

Step 4: Submit and Wait for a Response

After submitting your support ticket, the warehouse team will be notified. Please allow some time for them to process your request and take the new photos. They will typically respond to your ticket with the additional images attached.

Best Practices for a Smooth Process

Be Polite:
Be Specific:
One Request per Ticket:

Conclusion

By following these steps, you can effectively communicate with the LoongBuy warehouse and get the detailed QC photos you need for peace of mind. Taking a few extra minutes to make a clear and specific request can ensure you are completely happy with your item before it begins its journey to you.

Happy shopping with LoongBuy!

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