LoveGoBuy: How to Record Packaging Revisions in the Spreadsheet
At LoveGoBuy, maintaining billing transparency
Step-by-Step Guide to Documenting Repack Requests
Step 1: Receive the Repack Request
When a client or team member requests a repack, confirm the details, including:
- Original package weight and dimensions
- Reason for repack (e.g., reduce size, consolidate items)
- Requested packaging changes
Step 2: Locate the Package Entry in the Spreadsheet
Find the corresponding row for the package in the LoveGoBuy spreadsheet using unique identifiers like:
- Order ID
- Tracking number
- Client reference number
Step 3: Record the Repack Request Details
In the "Packaging Revisions" column (or designated section), enter:
- Date of request
- Requested by
- Repack instructions
Step 4: Update Weight and Dimensions Post-Repack
After repackaging, weigh and measure the new package. Update the following columns:
- Revised Weight
- Revised Dimensions
- Date Updated
- Revised Dimensions
Step 5: Note Any Cost Changes
If the repack results in cost variations, document them clearly:
- Additional repack fee
- Adjustments in shipping cost
- Total cost revision
- Adjustments in shipping cost
Example note:
Step 6: Add Internal Notes (If Needed)
Use the "Internal Notes" column for:
- Reasons behind significant weight/cost changes
- Communication records with the client
- Photos of original vs. repacked items (link or reference)
Best Practices for Maintaining Transparency
- Update in Real-Time:
- Be Specific:
- Communicate Clearly:
- Cross-Check Entries:
- Be Specific:
Example Spreadsheet Entry
| Order ID | Repack Request Date | Repack Instructions | Original Weight | Revised Weight | Cost Adjustment | Notes |
|---|---|---|---|---|---|---|
| #LGB88342 | 2023-10-25 | Remove retail box, use bubble mailer | 1.2kg | 0.8kg | -$4.00 (shipping) | Client approved weight reduction; photos saved in Drive. |
Conclusion
Accurate documentation of packaging revisions in the LoveGoBuy spreadsheet is essential for transparent billing and client trust. By following these steps, our team ensures every repack request is tracked, and all weight or cost changes are clearly communicated and recorded. For questions, refer to the LoveGoBuy Operations Handbook or contact the logistics manager.