SuperBuy's Fair & Transparent After-Sales Process for Buyer Protection
2025-05-30
Some shoppers hesitate when using SuperBuy due to concerns about receiving incorrect or substandard items from sellers—particularly when purchasing high-demand products like OG/LJR sneakers. However, the platform offers a robust arbitration system designed to protect buyers throughout disputes.
The Core Safeguards in SuperBuy's After-Sales Process:
- QC Verification:
- Screenshot Evidence:
- Arbitration Process:
- Screenshot Evidence:
How These Protections Work in Action
If you receive items that don't match the promised version (e.g., non-OG/non-LJR products despite ordering through the proper channel):
- Submit your QC photos showing discrepancies
- Provide screenshots of your original order notes
- The platform will then facilitate negotiations
- Typical resolutions include seller-funded replacements.
Historical data shows a ~90% successful resolution rate for properly documented cases.
Why This System Excels
Unlike individual transactions, buying through the SuperBuy portal creates formal protections:
- Payment only transfers to sellers after confirming receipt of correct items goes without cause-for-dispute happens within approximately 14 days upon receiving goods checked etc...The entire timestamp record stored by platform holding all parties accountable at each stage