LoveGoBuy Refund Guide: How to File Claims and Maintain Communication Records
2025-11-13
When shopping through forwarding services like LoveGoBuy, documenting your communications can be crucial for successful dispute resolution. This guide outlines best practices for filing refund claims while maintaining thorough evidence.
Essential Documentation Checklist
- Screenshots of product descriptions and seller promises
- Order confirmation pages with pricing details
- Chat summaries with customer service representatives
- Photographic evidence of damaged/incorrect items
- Shipping and tracking information
Creating Your Communication Log
Maintain a dedicated spreadsheet with these columns:
| Date/Time | Contact Method | Representative | Issue Summary | Resolution Promised | Screenshot File Name |
|---|---|---|---|---|---|
| 2023-10-15 14:30 | Live Chat | Agent Michael | Wrong size received | Full refund promised | chat_20231015_1430.png |
Filing Your Refund Claim
- Gather all supporting documents before starting the claim process
- Use LoveGoBuy's official dispute channel
- Reference specific conversation dates and agent names
- Attach relevant screenshots clearly showing the issues
- Keep the claim narrative concise and factual
Proactive Communication Tips
During chats: Email correspondence: Photo evidence: Follow-up:
By systematically organizing your communication evidence, you significantly increase your chances of successful refund processing. Remember: complete transparency and detailed documentation are your strongest allies in dispute resolution.