How to Request Extra QC Photos or Measurements on Sugargoo
As a smart shopper, you know that detailed inspection before shipment can save you time, money, and disappointment. Sugargoo makes it easy to request additional QC photos or measurements to ensure your items meet your expectations.
Step 1: Access Your Warehouse Inventory
Log into your Sugargoo account and navigate to "My Warehouse". Here you'll see all items currently stored in Sugargoo's warehouse.
Note:
Step 2: Select Your Item
Locate the specific item you want to inspect more closely. Click on the "QC Photos"
Step 3: Request Additional Services
Below the existing QC photos, you'll find two important options:
- "Apply for Detailed Photos"
- "Apply for Measurement"
Step 4: Specify Your Requirements
When requesting additional photos, be specific about what you want to see:
- "Please take close-up of the logo"
- "Need photo of the inside tags"
- "Show me the sole pattern clearly"
- "Photo of any flaws or imperfections"
For measurements, specify exactly what you need measured:
- "Please measure chest width, length, and sleeves"
- "Need waist, hip, and inseam measurements"
- "Measure the sole length"
Step 5: Understand Service Fees
Please note that while basic QC photos are free, detailed additional services may incur small fees:
- Detailed photos: Usually 1-2 Yuan per request
- Measurements: Typically 2-3 Yuan per item
These fees will be deducted from your Sugargoo account balance.
Step 6: Wait for Processing
Sugargoo usually processes these requests within 1-2 business days. You'll receive a notification when your additional QC materials are ready.
Pro Tips for Better QC Requests
- Be specific:
- Check existing photos first:
- Request before shipping:
- Combine requests:
- Check existing photos first:
Why Extra QC Matters
Taking the extra step to request detailed inspections can help you:
- Identify flaws or inaccuracies before shipping
- Ensure proper sizing to avoid returns
- Verify item details match the product description
- Make informed decisions about keeping or exchanging items
This small investment in time and minimal fees can prevent costly shipping mistakes and ensure complete satisfaction with your purchase.