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ACBUY: How to Track SKU Performance Across Multiple Orders

2025-11-15

For e-commerce businesses managing large inventories, tracking individual SKU performance is crucial for optimizing purchasing strategies. ACBUY provides a comprehensive framework for monitoring three key metrics that directly impact your bottom line.

1. Quality Control Pass Rates

Monitor the percentage of units that pass your quality inspections upon arrival. Consistently low QC pass rates indicate problems with specific suppliers or manufacturing batches.

  • Establish clear QC criteria for each product category
  • Track pass/fail rates by SKU and supplier
  • Set minimum acceptable pass rate thresholds

2. Refund Frequency Analysis

Calculate refund rates by dividing the number of refunded units by total units sold for each SKU. High refund rates often signal product quality issues or inaccurate product descriptions.

Refund Rate Formula:

3. Popularity and Sales Velocity

Track which SKUs are selling fastest and generating the most revenue. This helps identify your best-performing products and forecast demand more accurately.

  • Rank SKUs by sales volume and revenue
  • Monitor seasonal popularity trends
  • Compare sales velocity across product categories

Implementing Your Tracking System

Create a centralized dashboard that aggregates data from your ordering platform, quality control checks, and customer service systems. Regular review of these metrics will help you:

Identify Reliable Suppliers

Continuously rank suppliers based on their product performance

Optimize Inventory Levels

Stock more of what sells well and meets quality standards

Reduce Costs

Minimize losses from refunds, returns, and unsellable inventory

Data-Driven Purchasing Decisions

By systematically tracking SKU performance across these three dimensions, you can make informed purchasing decisions that maximize profitability and customer satisfaction. Establish regular reporting intervals—weekly for fast-moving inventory, monthly for comprehensive reviews—to stay ahead of performance trends.

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