SuperBuy: How to Request Additional QC Photos or Measurements
Already found items you love but need more assurance before shipping? SuperBuy's professional Quality Control (QC) team is here to help! Whether you need close-ups, detailed measurements, or size verification, our streamlined process ensures you get the confirmation you need.
Why Request Additional QC Services?
- Close-up Photos:
- Item Measurements:
- Color Accuracy:
- Function Check:
- Weight Verification:
- Item Measurements:
How to Request Additional QC Photos or Measurements
Step 1: Access Your Warehouse Inventory
Log into your SuperBuy account and navigate to "My Warehouse". Locate the item you want to inspect.
Step 2: Submit QC Request
Click "Order Details""Apply for Photo""Apply for Measurement".
Step 3: Specify Your Requirements
Clearly indicate what you need in the request form:
- For photos: Request specific angles (inside tags, sole pattern, hardware details)
- For measurements: Specify which dimensions (shoulder width, sleeve length, etc.)
- Special requests: Ask for comparisons with retail items or size chart verification
Step 4: Review and Confirm
Our QC team typically processes requests within 24-48 hours. You'll receive high-quality images and detailed information in your message center.
Pro Tips for Effective QC Requests
- Be specific about what details you want photographed or measured
- For clothing: Request pit-to-pit, length, and sleeve measurements
- For shoes: Ask for insole measurements and sole pattern close-ups
- Mention if you need photos against a measuring tape for scale
- Use the message function to provide additional context if needed
Ship With Confidence
SuperBuy's comprehensive QC services eliminate the guesswork from online shopping. By requesting additional photos and measurements, you can ensure your items meet expectations before they begin their journey to you. Our automated system will allow the user to ask them easily.
Ready to inspect your items?