Step 1: Create a Discord Account
If you don’t already have one, you’ll need a Discord account:
How to Join the Official LoongBuy Discord Server
2025-11-17
Unlock a world of product updates, shipping announcements, and exclusive community giveaways by joining the official LoongBuy Discord server. This post provides a complete step-by-step guide to get you connected and verified.
Why Join the LoongBuy Discord Server?
Our Discord community is more than just a chat room—it’s your direct line to everything happening at LoongBuy. From anticipating the latest releases to staying informed on shipping policies, you’ll find a welcoming space where you can interact with fellow members and the LoongBuy support team.
- Instant Updates:
- Shipping Information:
- Exclusive Giveaways:Participate in community-only promotions and giveaways.
- Priority Support:
- Shipping Information:
Step-by-Step Guide to Join the LoongBuy Discord Server
Step 2: Join the Official LoongBuy Discord Server
Once your Discord account is set up, you can join our community:
- Click the official LoongBuy Discord invite link, which can be found on the LoongBuy homepageor in their official social media bios (such as X/Twitter or Instagram).
- You’ll be taken to a welcome screen. Click "Accept Invite"
Step 3: Complete the Verification Process
To access all channels and participate in discussions, you need to verify yourself:
- Upon joining, you land in the #welcome#rules
- Read the server rules carefully and acknowledge them by reacting with a ✅ or following the specific instructions provided.
- After agreeing to the rules, the system will automatically grant you the “Verified Member” role and unlock the rest of the server’s channels.
How to Get Help From LoongBuy Support on Discord
Our moderation and support teams are active daily on the server to assist with your questions.
Find the Right Channel for Support
Look for channels named like #support-tickets, #help-desk, or #customer-service
Initiate a Support Ticket (Recommended)
For efficient and private assistance:
- Navigate to a designated support channel.
- Use the ticket-bot command, which is often something like
!new ticket [Your Issue]. - A private channel will open just for you and the support team. Provide your order number and details of the issue.
Best Practices for Quick Problem-Solving
- Provide detailed information (order number, screenshots if applicable) right from the start.
- Be patient and remain polite while waiting for a response. Our team will get back to you as soon as possible.
- Please note, hours of operation may apply for non-urgent issues.
Get Connected Today!
Joining the LoongBuy Discord server puts the power of community and direct support right at your fingertips. Stay updated, engage with other customers, and provide feedback directly to us. We look forward to welcoming you on the server!