CNFANS: How to Request Extra QC Photos from CNFANS Inspectors
You've received your initial Quality Control (QC) photos from CNFANS, but something's missing. Maybe you need a closer look at that stitching, a different angle of the logo, or clearer shots of the material texture. Don't worry – one photo set often isn't enough for a thorough inspection.
This step-by-step tutorial will guide you through the simple process of contacting CNFANS support to request additional photos, ensuring you get the clarity you need before your items ship.
Step-by-Step Guide to Requesting Additional QC Photos
Step 1: Log into Your CNFANS Account
Access your account on the CNFANS website or mobile app. Navigate to your personal dashboard where your orders and QC photos are displayed.
Step 2: Locate the Specific Order & QC Photos
Find the order for which you need more photos. Click on it to view the existing QC photo set that was provided by the inspector.
Step 3: Identify Exactly What You Need
Before contacting support, be precise. Examine the current photos and determine what's missing. Common requests include:
- Close-ups:
- Different Angles:
- Functionality Shots:
- Material/Texture Shots:
- Size/Scale References:
- Different Angles:
Step 4: Contact CNFANS Support
This is the most crucial step. You can reach support through the following methods (using the in-app or website live chat is usually the fastest):
- Live Chat:
- Email:
- Order Message System:
- Email:
Step 5: Crafting Your Request (The Right Way)
A clear and specific request gets faster and better results. Use this template as a guide:
"Hello CNFANS support team,
I have reviewed the initial QC photos for my order #[Your Order Number]. Could you please ask the inspector to provide a few additional photos?
I would specifically like:
- A close-up photo of [e.g., the left shoe's heel stitching].
- A photo of [e.g., the inside size tag].
- A picture showing [e.g., the item next to the provided measuring tape].
Thank you for your assistance."
Step 6: Wait for Confirmation and New Photos
After submitting your request, support will acknowledge it and forward it to the warehouse team. Please be patient, as this process can take a little time. The new photos will be uploaded to your order page once they are taken.
Pro Tips for Success
- Be Polite:
- Be Specific:
- Request Early:
- Understand Limitations:
- Be Specific:
By following this guide, you can take full control of the quality control process. Requesting extra QC photos from CNFANS inspectors is a simple but powerful way to ensure your items meet your expectations before they begin their journey to you. Happy shopping!